Frequently Asked Questions

Please click on each question for more information. 

International student info session pre-arrival webinars are not recorded due how frequently information changes throughout the year. However, they are offered frequently, take a look at our events page to sign up for the next available session. If you are unable to attend any of the sessions, all the information is available in the iPrep course. Please note, you must first be enrolled in iPrep to access the resources.

All other pre-arrival webinars are recorded and available on the resources page, under "Preparing for Arrival, pre-arrival webinar resources & recording".

Additional events may be recorded. If the additional webinars are recorded, they will be accessible on the resources page.

For January GradStart Welcome events, registration information will be posted on the events page.

For September GradStart Welcome events, no registration is required for in-person welcome events in the Chan Centre or ‘The Social’ outdoor fair that follows. For the livestreaming of the welcome events, please visit our events page.

For most other events, registration is required for planning and event access purposes. The webinar access links will be sent to you after event registration is received.

Please see the schedule of events for event-specific information.

You can view tuition information on our degree program listing page. For information regarding payment, payment scheduling, cost breakdown, etc. contact Enrolment Services. The scholarships, awards, and funding website may also be a helpful resource.

Deposits are managed by your program, you can contact your program office by looking for your program on the degree program listing.

For questions about needs-based funding (including loans, government loans, etc.), check the students loans page or contact Enrolment Services.

For questions about merit-based funding (including scholarships, fellowships, awards, etc.) check the awards page or contact the Graduate Awards team.

We host several webinars that will walk you through information about your fellowship or scholarship applications, and other funding needs. View our events listing to find the appropriate session for you.

Please visit the International Student Guide for information on immigration resources, immigration document support, and International student advising.  

We host several international student info sessions throughout the year. Take a look at our events page to sign up for the next available session. If you are unable to attend any of the sessions, all the information is available in the iPrep course. Please note, you must first be enrolled in the iPrep to access the resources.

If you have any further questions, please contact International Student Advising.

Most orientation events are directed at graduate students, and the topics covered may not be of interest to your family members. Space is also limited at many events. We ask only graduate students to participate in GradStart events.  

One exception is the Main Welcome in the Chan Centre.  Family members are welcomed, however space remains limited and some family members may not want to sit through formal presentations.  For questions, please email graduate.orientation@ubc.ca for details (for example, a graduate student could bring their infant to the welcome in the Chan and we can help with logistics).

And we will have a family day event which is specific to families with children.