Frequently Asked Questions

To access to the GradStart online course, enrollment is needed. Click here to enroll in GradStart online with your CWL login details. If you continue to experience difficulties, please email graduate.orientation@ubc.ca.

International student info session pre-arrival webinars are not recorded due how frequently information changes throughout the year. However, they are offered frequently, take a look at our events page to sign up for the next available session. If you are unable to attend any of the sessions, all the information is available in the iPrep 2022 course. Please note, you must first be enrolled in the iPrep 2022 to access the resources.

All other pre-arrivals are recorded and available on the resources page.

Additional resources may be recorded. If the additional webinars are recorded, they will be accessible on the resources page.

No registration is required for the welcome events in the Chan Centre or ‘The Social’ outdoor fair that follows. For most other events, registration is required for planning and event access purposes. The webinar access links will be sent to you after event registration is received.

Please see the schedule of events for event-specific information.

The student housing website provides further details and contact information. If you have applied for graduate student housing with St. John’s College or Green College, please follow up with the college directly. Learn more about our residential colleges.

The student housing online service centre may also be a helpful resource to check the status of your application.

There is additional information about life in Vancouver or our UBC Vancouver campus on our website. We host several Living in Vancouver pre-arrival webinars throughout the year that go over information about how to find housing, what to look out for, and more. Check our events listing to find the next session.

Please direct your questions to the Graduate Academic Services team.

You can view tuition information on our degree program listing page. For information regarding payment, payment scheduling, cost breakdown, etc. contact Enrolment Services. The scholarships, awards, and funding website may also be a helpful resource.

Deposits are managed by your program, you can contact your program office by looking for your program on the degree program listing.

For questions about needs-based funding (including loans, government loans, etc.), check the students loans page or contact Enrolment Services.

For questions about merit-based funding (including scholarships, fellowships, awards, etc.) check the awards page or contact the Graduate Awards team.

We host several webinars that will walk you through information about your fellowship or scholarship applications, and other funding needs. View our events listing to find the appropriate session for you.

Please visit the international student guide for information on immigration resources, immigration document support, and International student advising.  

We host several international student info sessions throughout the year. Take a look at our events page to sign up for the next available session. If you are unable to attend any of the sessions, all the information is available in the iPrep 2022 course. Please note, you must first be enrolled in the iPrep 2022 to access the resources.

If you have any further questions, please contact International Student Advising.

Most orientation events are directed at graduate students, and the topics covered will not be of interest to your family members. We ask only graduate students to participate in these events.

Visit The Graduate and Postdoctoral Studies FAQ page or email us at graduate.orientation@ubc.ca