Frequently Asked Questions

International student info session pre-arrival webinars are not recorded due how frequently information changes throughout the year. However, they are offered frequently, take a look at our events page to sign up for the next available session. If you are unable to attend any of the sessions, all the information is available in the iPrep course. Please note, you must first be enrolled in iPrep to access the resources.

All other pre-arrival webinars are recorded and available on the resources page, under Preparing for Arrival/pre-arrival webinar resources & recording.

Many GradStart Welcome events, whether in-person or online/livestreamed, require registration for planning and event access purposes. 

Please see the schedule of events for event-specific information, including how to register.

Most orientation events are for incoming graduate students only and space is limited at events. We ask only graduate students participate in GradStart events.  

One exception is graduate students with infants or young children for Main Welcome Day events. There is a child-friendly space where events will be livestreamed and you can meet other student parents.  For questions, please email graduate.orientation@ubc.ca

There is also a family day event each September which is specific to families with children.

There are many resources for students who are parents.  

To meet other students who are parents, you could also post to the community forums for families or on making friends.

The Student Housing website provides further details and contact information. If you have applied for graduate student housing with St. John’s College or Green College, please follow up with the college directly. Learn more about our residential graduate colleges.

The online Student Housing and Community Services may also be a helpful resource to check the status of your application.

There is additional information about life in Vancouver or our UBC Vancouver campus on our website. We host several Living in Vancouver pre-arrival webinars throughout the year that go over information about how to find housing, what to look out for, and more. Check our events listing to find the next session.

There is information about life in Vancouver or our UBC Vancouver campus on our website. UBC housing also provides information on how to find off-campus housing.

We host several Living in Vancouver pre-arrival webinars throughout the year that go over information about how to find housing, what to look out for, and more. There is also a session by the Tenant Resource & Advisory Centre. Check our events listing to find the next sessions.  Session recordings and handouts are available on the resources page, under Preparing for Arrival/pre-arrival webinar resources & recording.

Early arrival is typically not permitted for UBC on-campus housing.  For more information about early arrival options check out UBC housing .

For off campus rentals, please email your landlord to inquire about potential for early move in.  Another option is finding short-term accommodation.

Please submit an enquiry to Graduate and Postdoctoral Studies.

For all questions related to UBCcard, please visit their FAQ page.

You can view tuition information on our degree program listing page. For information regarding payment, payment scheduling, cost breakdown, etc. contact Enrolment Services. The scholarships, awards, and funding website may also be a helpful resource.

Deposits are managed by your program, you can contact your program office by looking for your program on the degree program listing.

For questions about needs-based funding (including loans, government loans, etc.), check the students loans page or contact Enrolment Services.

For questions about merit-based funding (including scholarships, fellowships, awards, etc.) check the awards page or contact the Graduate Awards team.

We host several webinars that will walk you through information about your fellowship or scholarship applications, and other funding needs. View our events listing to find the appropriate session for you.

Please visit the International Student Guide for information on immigration resources, immigration document support, and International student advising.  

We host several international student info sessions throughout the year. Take a look at our events page to sign up for the next available session. If you are unable to attend any of the sessions, all the information is available in the iPrep course. Please note, you must first be enrolled in the iPrep to access the resources.

If you have any further questions, please contact International Student Advising.

Visit The Graduate and Postdoctoral Studies website or email us at graduate.orientation@ubc.ca